Privacy Policy

Information We Collect

We gather different types of information based on how you interact with our services. Some you provide directly, other information we collect automatically when you use our platform.

Why We Need This Information

Every piece of data serves a purpose. We use your personal details to communicate about your investments and send important updates. Financial information lets us build realistic event investment plans that actually match your situation. Usage data shows us which features matter most to our clients, and technical information helps us spot potential security issues before they become problems.

How We Use Your Information

We're pretty straightforward about this. Your information serves specific purposes related to providing financial planning services.

• Creating customized event investment strategies based on your goals and timeline
• Communicating with you about your account, plans, and important updates
• Processing transactions and managing your investment planning records
• Improving our platform based on how people actually use it
• Complying with Canadian financial regulations and legal requirements
• Protecting against fraud and maintaining system security
• Sending educational content about event investment planning (you can opt out anytime)

Data Sharing and Third Parties

Sometimes we need to share information with other organizations to provide our services. But we're selective about who gets access and why.

Service Providers We Work With

We partner with trusted companies that help us operate our platform. This includes payment processors, cloud storage providers, and communication tools. These partners only get the information they need to do their specific job, and they're bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by Canadian law, court orders, or government requests. If someone's safety is at risk or we need to protect our legal rights, we might share relevant information with authorities. We'll notify you about these situations unless legally prohibited from doing so.

Business Transfers

If Dygar Lzoux merges with another company or gets acquired, your information would likely transfer as part of that transaction. You'd be notified beforehand, and the new entity would need to honor the commitments we've made in this policy.

Your Privacy Rights in Canada

Canadian privacy law gives you significant control over your personal information. Here's what you can do and how to do it.

To exercise any of these rights, email us at contact@dygarlzoux.pro with "Privacy Request" in the subject line. We'll verify your identity and respond within 30 days.

Data Security Measures

We protect your information using multiple layers of security. No system is completely impenetrable, but we've implemented industry-standard safeguards and then some.

Technical Protections

All data transmission happens over encrypted connections (TLS 1.3 or higher). Your information is stored on secure servers with restricted access. We use firewalls, intrusion detection systems, and regular security audits. Financial data gets additional encryption even when stored.

Access Controls

Only employees who need specific information to do their jobs can access it. We use two-factor authentication for internal systems, maintain detailed access logs, and conduct regular reviews of who has access to what. When employees leave, their access gets revoked immediately.

What You Can Do

Security is a partnership. Use a strong, unique password for your Dygar Lzoux account. Enable two-factor authentication in your account settings. Don't share your login credentials with anyone. Log out when using shared computers. Contact us immediately if you notice suspicious activity.

Data Retention and Deletion

We don't keep information longer than necessary. Different types of data have different retention periods based on practical needs and legal requirements.

• Active account information: Maintained while your account remains open and for 12 months after closure
• Financial records and transaction history: Retained for 7 years as required by Canadian tax and financial regulations
• Communication records: Kept for 3 years to reference past conversations and resolve disputes
• Marketing consent records: Maintained indefinitely to prove compliance with anti-spam laws
• Technical logs and analytics: Automatically deleted after 24 months
• Backup data: Removed from backup systems within 90 days of deletion from active systems

When retention periods expire, we permanently delete or anonymize your information. Anonymized data can't be traced back to you and may be used for statistical analysis.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These small files help our site function properly and improve your experience.

Essential Cookies

These are necessary for the website to work. They remember your login status, security preferences, and form inputs. You can't disable these without breaking core functionality.

Analytics Cookies

We track how people use our site to identify problems and improvements. This includes which pages get visited, how long people stay, and where they click. All analytics data is aggregated and anonymized.

Managing Cookie Preferences

Your browser lets you control cookies. You can delete existing cookies, block new ones, or get notified when sites want to set them. Keep in mind that blocking cookies might affect site functionality.

International Data Transfers

We primarily operate in Canada, but some of our service providers use servers in other countries. When your information crosses borders, we make sure it stays protected.

Any international transfers comply with PIPEDA requirements. We use standard contractual clauses approved by Canadian authorities, ensuring that foreign partners maintain equivalent privacy protections. You can request details about specific data locations by contacting us.

Children's Privacy

Our services aren't designed for anyone under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

Privacy practices evolve as our services grow and regulations change. When we update this policy, we'll post the new version on this page and update the "Last Updated" date at the top.

For significant changes, we'll send you an email notification at least 30 days before the new policy takes effect. Continuing to use our services after changes go live means you accept the updated terms.